General Conditions

GENERAL CONDITIONS.

The following general conditions are expressed and set out in this document:

Self-guided routes.
Organized Routes.
Motorcycle rental.

General conditions of the SELF-GUIDED ROUTES

LEGAL NOTICE

These general terms and conditions regulate the purchase remotely through the website accessible at URL https://mediterraneanroutes.com/ (hereinafter, the “Site”) of the goods and services in the catalogue and/or requested by customers through specific customisations, except for products/services owned by third parties, which will be specified in their corresponding clauses. These General Conditions are drafted in accordance with Royal Legislative Decree 1/2007, of 16 November, which approves the revised text of the General Law for the Protection of Consumers and Users and other complementary laws (“Consumer Protection Law”) and Law 34/2002, of July 11, on information society services and electronic commerce (“Electronic Commerce Law”). in application of the EU Directive on Information Society Services (called the “e-Commerce Directive”).

The ownership of this website, mediterraneanroutes.com, (hereinafter Website) is held by: “EL SAC DELS MARTI S.L”, with NIF: B53884466, whose contact details are:

Address	Carretera Nacional 332, KM 116, Av. de Miguel Hernández, s/n, 400, 03550 Sant Joan d’Alacant, Alicante
Contact telephone number	+34 637 829 560
Contact email	vicente@mediterraneanroutes.com

The purpose of the contractual agreement with MEDITERRANEAN ROUTES is exclusively the proper development of the self-guided routes.

We recommend that you print and read carefully a copy of these Terms for any further reference, as they contain important information about the limitations of liability.

You should also read our Privacy Policy, which is incorporated by reference into these Terms, which also governs your use of our Platform and sets out the terms under which we may process any personal information we collect about you or that you provide to us. The Privacy Policy can be found here.

By accessing or using our Platform, you acknowledge and confirm that you have read and understood these Terms and our Privacy Policy, and you agree to be bound by both. If you do not agree to these Terms, please do not use or access our Platform, or contact our support center at this link.

PRIOR. – RESPONSIBILITY FOR SELF-GUIDED ROUTES.

The CLIENT is enrolled in the route to his account and risk, therefore, he is responsible for EVERYTHING that may happen during it. It is also not obliged to follow the agreed route, and MEDITERRANEAN ROUTES is not responsible for any decision made by the CLIENT, as well as its consequences.

The responsibility of MEDITERRANEAN ROUTES is limited exclusively to the delivery of the rental vehicle, together with a GPS device, where the route and a travel guide are marked.

Any other type of responsibility is the SOLE AND EXCLUSIVE responsibility of the client.

FIRST. – THE OBJECT OF THE CONTRACT.

The object of the contract for the CLIENT is the delivery of:

A rental vehicle, along with a GPS device.
A travel guide.

SECOND. – OF THE OBLIGATIONS OF MEDITERRANEAN ROUTES.

Mediterranean Routes, undertakes to deliver the vehicle to the CLIENT in apparent good working order and good exterior and cleanliness condition, and having passed the Lessor’s internal controls; and with all the tires in good condition. Likewise, the vehicle’s papers are also delivered.

The customer must accept the general rental conditions, and submit to the conditions and responsibilities established by the corresponding rental company. These conditions can be consulted at the following link: General Rental Conditions.

Mediterranean Routes undertakes to deliver the GPS device to the CLIENT, in apparent good working order.
Mediterranean Routes, is obliged to deliver a travel guide.

THIRD. – PRICE, PAYMENTS AND AVAILABILITY

Prices are calculated based on the exchange rates in force at the time of the edition of the tours. They may be subject to change depending on international currency fluctuations and inflation which may be adjusted by MEDITERRANEAN ROUTES up to 60 days before the start of the tour.

The prices published in our online shop are expressed in euros and include VAT. All orders are subject to availability. We do not guarantee that our website or the content on it will always be available or error-free.

MEDITERRANEAN ROUTES reserves the right to modify the prices on the website without prior notice, in which case the confirmed price will be maintained in the event of prior reservation or full payment of the previous price.

Our online store is exonerated from liability for ignorance of the conditions of purchase. The contents and information that appear on these pages are for informative purposes only and have been extracted from materials already published; they do not constitute opinions or advice of any kind.

The CLIENT undertakes to pay MEDITERRANEAN ROUTES:

The amount resulting from the application of the General Rate in force and the initial price agreed in the rental contract according to the selected rate, corresponding to duration, insurance, additional equipment and complementary services, according to the stipulated conditions, as well as the applicable taxes and fees.
The amount derived from the provisions of CLAUSE SIX of these General Conditions and in the General Tariff in force (in relation to insurance).

The reservation and formalization of the registration in a route is confirmed by the advance payment of 30% of the value of the product to be contracted. In the case of products in the store, payment of 100% of the value of the product must be made to proceed with its management and shipment.

Full payment for the trip must be made within 2 weeks of the start date of the Route. Failure to make full payment by the due date will result in the forfeiture of the booking and all payments previously made, and will not be refundable, regardless of the circumstances.

The payment of the amounts outlined in the previous sections may be made by:

Bank Transfer

In the event that the CLIENT does not make the referred payments within 24 hours from the time they are accrued, the company may deduct them from the deposit and claim them.

FOURTH.- CONFIRMATION OF THE PURCHASE

All payments made to MEDITERRANEAN ROUTES entail the issuance of an invoice in the name of the participant. All participants must expressly accept the Terms and Conditions when booking.

A reservation is considered made and valid, upon payment of the required deposit.

For any information about the reservation, the participant may contact through the information established at the beginning of this document.

FIFTH. – FUEL DURING THE ROUTE

The fuel consumed by the vehicle during the duration of the route is at the customer’s expense.

The customer must refuel the vehicle with the appropriate type of fuel for it. Otherwise, they will be responsible for the expenses caused by the transfer and/or repair of the damage that may have occurred to the vehicle due to the use of an inappropriate fuel.

SIXTH. – MANAGEMENT OF FINES / TRAFFIC INFRACTIONS.

The CLIENT responsible for traffic violations and the corresponding fines.

SEVENTH. – CANCELLATION POLICY (WITHDRAWAL).

The following rules will apply regarding the cancellation of the routes by the CLIENT:

Cancellations made up to 2 months before the date of the trip, 100% of the amounts paid will be refunded, except 10% for management fees.
Cancellations made up to 1 month before the start date, 50% of the amounts paid will be refunded except for the expenses already contracted for the trip (Hotels + 20% motorcycle rental reservation).
Cancellations made between 30 and 15 days before the start date, 30% of the amounts paid will be refunded, but in the event that there are services, already contracted externally, these will not be refunded.
Cancellations made 15 days before the start of the trip will not be entitled to any refund.

In any case, an agreement can be reached in such a way that MEDITERRANEAN ROUTES reserves the right to keep the amount paid by the client at the time of cancellation and apply it in its entirety as a credit that the client can use in a future rental or route.

The User acknowledges that there are exceptions to the right of withdrawal, as set out in Article 103 of Royal Legislative Decree 1/2007, of 16 November, which approves the revised text of the General Law for the Defence of Consumers and Users and other complementary laws.

In this same sense, the provision of a service that the User may contract on this Website is governed, since this same Law establishes that the Right of withdrawal will NOT apply to Users when the provision of the service has been fully executed, or when it has begun, with the express consent of the consumer and user and with the recognition on their part that they are aware that, once the contract has been fully executed by Mediterranean Routes, you will have lost your right of withdrawal.

By accepting these conditions, THE CLIENT acknowledges, gives his/her consent and is aware that once the contracted service has begun to be processed, he/she will have lost his/her right of withdrawal.

Likewise, alternatively and with the express consent of the client, if the rental has not yet started, Mediterranean Routes, reserves the right to keep the amount paid by the client at the time of cancellation and apply it in its entirety as a credit that the client can use in the future.

If the rental has started and must be interrupted in half, Mediterranean Routes, reserves the right to keep the total amount paid by the client, and apply the proportional part of the rental days that have not been enjoyed, as a credit that the client can use in a future rental.

OCTAVE. – INSURANCE

Mediterranean Routes has taken out compulsory civil liability insurance for its activity. Likewise, as established in previous clauses:

If you are going to participate in the route with your own motorcycle: THE CLIENT must have valid civil liability insurance.
If you are going to participate with a rental motorcycle: It should be remembered that the companies that supply these vehicles have the motorcycles insured, for more information about such insurance, the customer must contact the companies, through the addresses provided in clause FIFTEEN of this document.

Likewise, MEDITERRANEAN ROUTES offers the possibility of contracting specific insurance for each trip, through the insurance company IATI SEGUROS.

If you do not opt to take out any insurance, MEDITERRANEAN ROUTES will be exempt from any type of liability. Being SOLELY AND EXCLUSIVELY of the participant of the route.

NOVENA. – UNINSURED RISKS

As already mentioned, the rental price does NOT include the cost of other insurance that it may be advisable to take out. Only compulsory liability insurance is included.

The contracting of this type of insurance not included in the previous article must be carried out, where appropriate, by the client himself at his own expense and separately.

The client assumes full responsibility for such uninsured events and will pay the Lessor the total cost that this entails if it harms the latter directly or indirectly, without any limit.

TENTH.- OF THE WAIVER

No waiver by Mediterranean Routes of a specific right or legal action or the failure of Mediterranean Routes to require the strict performance by the User of any of its obligations shall imply, nor a waiver of other rights or actions arising from a contract or the Conditions, nor shall it exonerate the User from compliance with its obligations.

No waiver by Mediterranean Routes of any of these Terms or of rights or actions arising from a contract shall have effect, unless it is expressly stated that it is a waiver and is formalized and communicated to the User in writing.

ELEVENTH. – NULLITY

If any of these Conditions are declared null and void by a final resolution issued by a competent authority, the rest of the clauses will remain in force, without being affected by said declaration of nullity.

TWELFTH. – OF THE ENTIRE AGREEMENT

These Terms and Conditions and any document expressly referred to in them constitute the entire agreement between the User and Mediterranean Routes in relation to the object of sale and replace any other previous pact, agreement or promise agreed orally or in writing by the same parties.

The User and Mediterranean Routes acknowledge that they have consented to the conclusion of a contract without having relied on any statement or promise made by the other party, except as expressly mentioned in these Conditions.

THIRTEENTH. – DATA PROTECTION

The information or personal data that the User provides to Mediterranean Routes in the course of a transaction on the Website will be processed in accordance with the provisions of the Privacy Policy or data protection policy (contained, where applicable, in the Legal Notice and General Conditions of Use). By accessing, browsing and/or using the Website, the User consents to the processing of said information and data and declares that all the information or data provided is true.

FOURTEENTH. – APPLICABLE LAW AND JURISDICTION

Access, browsing and/or use of this Website and contracts for the purchase of products through it will be governed by Spanish law.

Any controversy, problem or disagreement arising from or related to the access, navigation and/or use of the Website, or to the interpretation and execution of these Conditions, or to the sales contracts between Mediterranean Routes and the User, will be subject to the exclusive jurisdiction of the Spanish courts and tribunals, more specifically the parties expressly submit to the jurisdiction and competence of the Courts and Tribunals of the city of ALICANTE, waiving any other body or jurisdiction that may correspond to them.

FIFTEENTH. – COMPLAINTS, CLAIMS AND MEDIATION.

Depending on the claim that the CLIENT wishes to make, it must be addressed to the corresponding entity, dividing this section into two sections:

THE ROUTES

In relation to the routes, the CLIENT may send Mediterranean Routes their complaints, claims or any other comment they wish to make through the contact details provided at the beginning of these Conditions (General Information).

Likewise, if a dispute arises from the conclusion of this contract between Mediterranean Routes and the User, the User as a consumer may request an out-of-court dispute resolution, in accordance with Regulation (EU) 524/2013 of the European Parliament and of the Council, of 21 May 2013, on online dispute resolution in consumer matters and amending Regulation (EC) 2006/2004 and Directive 2009/22/EC. You can access this method through the following website: http://ec.europa.eu/consumers/odr/.

The parties agree that all disagreements, controversies, divergences or litigious issues arising from this contract will be resolved through mediation before resorting to trial or other dispute resolution procedure. The mediator or mediators or the institution administering the mediation may be chosen by the parties by mutual agreement.

In the event of a lack of agreement, the mediation will be administered by the Mediation Centre of the Alicante Bar Association, subject to the rules of the same that are in force on the date of submission of the request for mediation.

MOTORCYCLE RENTAL

In the event of complaints, claims or disputes related to the contracted services between the client and the suppliers, MEDITERRANEAN ROUTES will act as an intermediary and liaison. Our commitment is to facilitate communication between both parties, supporting the client in the process of managing their claim and collaborating to reach a satisfactory resolution.

It is important to note that since the contract is concluded directly between the customer and the provider, any liability related to the execution of the service lies exclusively with the latter.

MEDITERRANEAN ROUTES will not be directly responsible for the services provided by the provider, but undertakes to assist the customer in filing their complaint and in following up on the process to the extent possible.

SIXTEENTH. – RESPONSIBILITY FOR HOTEL RESERVATIONS.

MEDITERRANEAN ROUTES DOES NOT OFFER, OWN, OR CONTROL ANY OF THE SERVICES OR HOTEL PRODUCTS THAT THE USER MAY ACCESS THROUGH OUR PLATFORM (THE “HOTEL PRODUCTS”).

The Hotel Products are owned, controlled and made available through third parties (the Providers). Hotel suppliers are responsible for their products and all booking contracts.

The reservation of a hotel product will be made only with its supplier. The hotel provider’s terms and privacy policies will apply to your booking, and you must accept and understand those terms.

The hotel products are offered by the travel agency TRAVELANDO, whose website and legal conditions are accessible through the following link: https://www.traveleandoonil.com/

As well as by calling the following personalized attention number: 654544810.

Any interaction you make with any Hotel Supplier and Travel Product Supplier through our Platform is at your own risk, and Mediterranean Routes will NOT be liable in any way if any problems arise with your booking. Mediterranean Routes does not control the products or the hotel suppliers. For more information about how Mediterranean Routes works, we recommend you read our FAQs, available here.

The members, agents and representatives of MEDITERRANEAN ROUTES are not party to the contract entered into with the hotel suppliers, nor are they in any case responsible or guilty for any failure that occurs during the provision of the service.

Mediterranean Routes, hosts the content, including prices, images and other information, that it obtains from or makes available from the Providers (“Provider Content”), as well as content provided by users or other sources, for example, comments, ratings and other information (“User Content”, which together with the Provider Content makes up the “Content”).

Mediterranean Routes assumes no responsibility for the accuracy, quality, completeness, reliability, timeliness or credibility of the content and does not influence it. In particular, we do not guarantee that the supplier’s content, in particular the prices reflected, will be updated in real time, or that a particular product will be available. As a result, the price displayed by a supplier may not correspond to the price displayed on our platform.

The ratings displayed on the platform are provided for general guidance only and we cannot guarantee their accuracy or that of any user content.

SEVENTEENTH.- RESPONSIBILITY FOR THE RENTAL OF MOTORCYCLES

It should be noted that it will be the customer who will directly sign the contract with the supplier, assuming the contractual relationship, rights and obligations that derive from it.

Mediterranean Routes DOES NOT RENT MOTORCYCLES, this Platform, as far as motorcycle rental is concerned, is a search engine that offers users comparisons of different motorcycle rental offers.

MEDITERRANEAN ROUTES does not offer, own or control any of the motorcycle rental products that the user will be able to access through our Platform. The motorcycles are owned, controlled and made available through third parties (the “Suppliers or rental agencies”).

These companies are responsible for the Products and all reservation contracts, including their liability insurance. The reservation of a Product will be made only with them, with the corresponding service contract that Mediterranean Routes, in its work as an intermediary, will provide to the customer.

The Supplier’s terms and privacy policies will apply to your booking, and you must accept and understand these conditions. Any interaction you make with any Product Provider through our Platform is at your own risk, and MEDITERRANEAN ROUTES will not be liable in any way if any problem arises with your booking.

MEDITERRANEAN ROUTES does not control motorcycle rentals, nor their Suppliers. For more information about how MEDITERRANEAN ROUTES works, we recommend that you read our FAQs, available here and included by reference in these Conditions.

EIGHTEENTH. – CUSTOMER INFORMATION CLAUSE.

Mediterranean Routes reserves the right to correct printing and calculation errors at any time.

In accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April – General Data Protection Regulation – MEDITERRANEAN ROUTES domiciled at C/ DR. FLEMING, 6 03440-IBI (ALICANTE), informs you that the data you have provided us with will form part of an inventory of the processing of personal data, responsibility of said entity, in order to send you commercial and advertising information about our products and services through any means, including electronic means.

To exercise your rights of access, rectification, opposition, deletion, limitation and portability recognised by current legislation, please send a communication to the email address: vicente@mediterraneanroutes.com, attaching a copy of your National Identity Document or equivalent identification document.

General conditions of the ORGANIZED ROUTES

LEGAL NOTICE

The ownership of this website, mediterraneanroutes.com, (hereinafter Website) is held by: “EL SAC DELS MARTI S.L”, with NIF: B53884466, whose contact details are:

Address	Carretera Nacional 332, KM 116, Av. de Miguel Hernández, s/n, 400, 03550 Sant Joan d’Alacant, Alicante
Contact telephone number	+34 637 829 560
Contact email	vicente@mediterraneanroutes.com

The purpose of the contractual agreement with MEDITERRANEAN ROUTES is exclusively the proper development of the organized routes. The CLIENT must use the motorcycle responsibly.

We recommend that you print and read carefully a copy of these Terms for any further reference, as they contain important information about the limitations of liability.

FIRST. – THE OBJECT OF THE CONTRACT.

The object of the contract for the CLIENT is only the proper development and guidance of the route made by motorcycle.

SECOND. – ADMISSION AND CONDITIONS OF THE PARTICIPANTS FOR THE ROUTE.

Participants can register with any type and brand of motorcycle (excluding “trikes” and “quads”) as long as they have a minimum cylinder capacity of 250cc.

MEDITERRANEAN ROUTES reserves the right to refuse registration with any other vehicle that it understands does not meet the minimum conditions for the correct development of the route.

To complete and confirm the admission of each participant, they must provide MEDITERRANEAN ROUTES with the following documentation:

Copy or photograph of the valid driving licence with a licence appropriate to the vehicle with which you will participate in the route.
Copy or photograph of the payments made for registration (only if payment is made by bank transfer).
Copy or photograph of the vehicle’s current insurance receipt (with roadside assistance)
ID card or Passport and/or Visa required depending on the countries visited.

Failure to provide any of these documents required by MEDITERRANEAN ROUTES before the start of the route will CANCEL the participant’s registration, not refunding the deposit or reservation amounts that have been made.

The use of helmets and safety materials in accordance with current regulations is MANDATORY for drivers and passengers. Participants must bring their helmets and approved safety equipment. Or failing that, they can be rented at the MEDITERRANEAN ROUTES facilities.

MEDITERRANEAN ROUTES may expel from the route any participant who shows obvious signs of being under the influence of alcoholic beverages or narcotics and/or shows an inappropriate or violent attitude and/or that could be dangerous for the celebration of the route or for those attending it during its duration; thereby losing any right to refund the amounts paid for their participation.

In case of doing the route, with your own motorcycle, it is the sole responsibility of the participant that the general condition of the motorcycle is adequate to carry out the entire route of the route with full safety guarantees with special mention of the general mechanical condition of the motorcycle and its tires.

In the case of its own motorcycle, on the part of the client, MEDITERRANEAN ROUTES will not be responsible for any breakdown or mechanical deficiency of the vehicles used during the route by the participants, as well as reserves the right to refuse participation in all or part of the route to vehicles that are understood not to meet these minimum conditions. the participant will lose any right to a refund of the amounts paid.

In the case of their own motorcycle, on the part of the client, all participants are SOLELY AND EXCLUSIVELY responsible for any type of damage that they may suffer or cause to third parties during the celebration of the route, personally assuming said responsibility, apart from that which may correspond to the insurance company of their vehicle, therefore exempting both from any type of civil or criminal liability to MEDITERRANEAN ROUTES and expressly waiving with the reservation or purchase of the registration, to exercise any type of claim for these concepts, against MEDITERRANEAN ROUTES.

Those persons who are immersed in legal proceedings against MEDITERRANEAN ROUTES or against sponsors may not participate in the routes.

MEDITERRANEAN ROUTES reserves the right to accept or reject a registration, especially if the participant does not comply with the conditions of participation mentioned in the previous points.

All registrations expressly accepted by MEDITERRANEAN ROUTES, are final and do not admit any right of cancellation except for force majeure, so that non-show at the start of the route means the total loss of the registration fees paid, without the right to any refund.

In the event that the client does not have their own motorcycle, they must accept the general rental conditions, and submit to the conditions and responsibilities established by the corresponding rental company. These conditions can be consulted at the following link: General Rental Conditions.

It should also be noted that for any type of complaints and claims regarding hotel products and motorcycle rental.

THIRD. – OF THE RESPONSIBILITIES, OBLIGATIONS AND PROHIBITIONS OF THE CLIENT.

The CLIENT registers on the route at their own risk, so they are responsible for having a good state of health to allow them to face the stages of the route.

It is also the responsibility of the participant to communicate, during the registration process, any aspect related to diseases, medical prescriptions, allergies, physical deficiencies or disabilities, which may be relevant to their participation in the route.

The participant acknowledges that both the journeys that they have to make on roads open to traffic, as well as the different weather situations that may take place during the course of the route, could imply a series of risks for their person, making them and accepting us with their participation in the route.
The participant understands and accepts that the safety of the vehicle and its accessories are the responsibility of the driver of the vehicle.

In line with this section, it should be specified that this liability extends to what accidents or any other problem, as well as similar situations refer to.

Consequently, both the participant for himself or his heirs, and possible claimants, expressly waive any claim against MEDITERRANEAN ROUTES, for any damage and loss of any nature that may be caused or suffered as a result of participation in the routes.

The responsibility of MEDITERRANEAN ROUTES is limited exclusively to the organization of the route.

The CLIENT has the obligation to treat the vehicle with care and due diligence, must pay special attention to the technical regulations, the legal traffic regulations, and also the instructions for driving and guarantee road safety at all times, respecting the appropriate technical codes of use to ensure safe driving.

It must also comply with all legal requirements and especially all traffic regulation rules. As well as, you should also regularly check both the oil, water, and tire pressure.

The CLIENT is responsible for complying with all traffic laws and regulations and for complying with the following requirements:

The CLIENT is responsible for complying with current Spanish or regional regulations in relation to passports, visas, health and driving licences, as well as with regard to the observance of road rules.

Travel insurance and if you bring your own vehicle, also insurance that covers the damage caused!

A European Union driving licence or an international licence valid for the duration of the stay.
The CUSTOMER shall be responsible for paying all fines or administrative penalties that are attributed to his/her use of the motorcycle during his/her rental period.
The customer agrees to use and drive the vehicle in accordance with the basic driving and driving rules, and the specifications of each vehicle. As well as, to comply with the terms and conditions agreed with the motorcycle rental company.

The client agrees NOT to use the vehicle and/or not to allow it to be used in the following cases, which are strictly PROHIBITED and whose non-compliance will lead to the definitive EXPULSION of the participant from the route, as well as a consequence of these acts the expelled registrants WILL NOT BE ABLE TO CLAIM ANY REFUND.

These cases do NOT constitute a closed list, and would apply to analogous and/or similar cases:

Use the vehicle if it is not in a condition to be used.
Paid passenger transport.
The use of the vehicle by drivers other than those authorized.
Driving the vehicle to an authorised driver if the driver has had his driving licence withdrawn, if he does not have a valid licence or if he is not able to drive.
Pushing or towing any vehicle or any other object, rolling or not (unless expressly authorized).
Participate in competitions, official or not, sporting events (races, competitions, shows) … as well as carry out resistance tests of materials, accessories or products) or use the vehicle for the respective training; Use it off paved roads or on beaches.
Driving the vehicle under the influence of alcohol, narcotics or any other type of narcotic substances.
It is expressly forbidden to vary any technical characteristics of the vehicle, the vehicle keys, the vehicle equipment, the tools and/or accessories of the vehicle, as well as to make any modification to its exterior and/or interior appearance. Any breakdown of this must be reported immediately to the guide.
Mortgage, sell or otherwise dispose of the vehicle, its components, equipment, accessories and documents in such a way that the Mediterranean Routes would be prejudiced in its right as owner or in any other right that corresponds to it.
Transportation of goods that violate the Law or the provisions in force, or for illicit purposes.
Passenger transport a number greater than that authorised and indicated on the Vehicle’s registration certificate and/or technical inspection sheet.
Transport of Goods in weight, quantity and/or volume greater than that authorised in the registration certificate and/or technical inspection sheet of the Vehicle.
Transport of flammable and/or dangerous goods, as well as harmful and/or radioactive toxic products.
Transport of live animals (except for pets and/or pets, with prior authorisation from the landlord).

Specifically, the CLIENT undertakes and obliges to show his/her valid and current driving licence or licence, in accordance with Spanish legislation on the matter, and must exchange driving licences issued abroad when provided for in current Spanish legislation and exempting Mediterranean Routes from any liability for them.

The CLIENT undertakes to keep the vehicle locked when not in use and to keep its documents.
The CLIENT agrees to have the vehicle properly parked and guarded when not in use.

It is expressly forbidden for the CLIENT to assign, rent, mortgage, pledge, sell or in any way give as guarantee:

The vehicle, the rental agreement, the keys, the documentation, the equipment, the tools and/or accessories of the vehicle and/or any part or piece of it.

It is the CLIENT’s obligation to stop the vehicle as soon as possible when, while it is moving, the instruments or any of the warning lights that detect an anomaly in the operation of the vehicle illuminate or when it perceives external signs that indicate a breakdown or malfunction of the vehicle.

In this case, the CLIENT must contact Mediterranean Routes, which will be responsible for providing the necessary assistance and support. All expenses that the assistance will require will be borne by the CLIENT.

Damages of any kind that Mediterranean Routes may suffer, due to non-compliance with the conditions set out in this article and/or due to use other than that agreed with the car rental company, authorise Mediterranean Routes to withdraw the vehicle from the CLIENT and to invoice and collect from the CLIENT, after written notice to the CLIENT. the duly justified amounts corresponding to the repair or other expenses derived from such damages.

Damage will be considered an accident, damage resulting from improper use or any damage that reduces the value of the motorcycle. The CLIENT will be responsible for the cost of the repair, the value of which will be established by an expert report which will also be paid by the CLIENT, and for the reduction of the technical and market value of the motorcycle based on the excess it has depending on the type of insurance chosen. The burden of proof of the slightest damage shall be on the CLIENT.

In addition to the foregoing in this clause, both the prohibitions and the obligations established throughout this document must be taken into account.

THIRD. – OF THE OBLIGATIONS OF MEDITERRANEAN ROUTES.

Mediterranean Routes, delivers the vehicle to the CLIENT in apparent good working order and good exterior and cleanliness condition, and having passed the Lessor’s internal controls; and with all the tires in good condition. Likewise, the vehicle’s papers are also delivered.

FOURTH. – PRICE, PAYMENTS AND AVAILABILITY

The prices published in our online shop are expressed in euros and include VAT. All orders are subject to availability. We do not warrant that our site or the content on our site will always be available or error-free.

The CLIENT undertakes to pay MEDITERRANEAN ROUTES:

The amount resulting from the application of the General Rate in force and the initial price agreed in the rental contract according to the selected rate, corresponding to duration, insurance, additional equipment and complementary services, according to the stipulated conditions, as well as the applicable taxes and fees.
The amount derived from the provisions of CLAUSE SIX of these General Conditions and in the General Tariff in force (in relation to insurance).
The amount of 50 euros in the event that an employee of MEDITERRANEAN ROUTES must travel to a municipal depot to recover the vehicle that was removed due to the responsibility of the CLIENT.
The amount that, for any reason, may arise from the circumstance of the CLIENT having caused damage to third parties or to Mediterranean Routes, even if insured.

In the event that it is already insured, when the Mediterranean Routes receives the amount of the damage or damage from the insurer, it will return to the CLIENT what it would have charged for this concept.

The payment of the amounts outlined in the previous sections may be made by:

Bank Transfer

In the event that the CLIENT does not make the referred payments within 24 hours from the time they are accrued, the company may deduct them from the deposit and claim them.

PURCHASE CONFIRMATION

All payments made to MEDITERRANEAN ROUTES entail the issuance of an invoice in the name of the participant. All participants must expressly accept the Terms and Conditions when booking.

A reservation is considered made and valid, upon payment of the required deposit.

For any information about the reservation, the participant may contact through the information established at the beginning of this document.

SIXTH. – INSURANCE

Mediterranean Routes has taken out compulsory civil liability insurance for its activity. Likewise, as established in previous clauses:

If you are going to participate in the route with your own motorcycle: THE CLIENT must have valid civil liability insurance.
If you are going to participate with a rental motorcycle: It should be remembered that the companies that supply these vehicles have the motorcycles insured, for more information about these insurances, the customer must contact the companies, through the addresses provided in clause TWENTIETH of this document.

In any case, MEDITERRANEAN ROUTES offers the possibility of taking out specific insurance for each trip, through the insurance company IATI SEGUROS.

If you do not opt to take out any insurance, MEDITERRANEAN ROUTES will be exempt from any type of liability. Being SOLELY AND EXCLUSIVELY of the participant of the route.

SEVENTH. – UNINSURED RISKS

As already mentioned, the rental price does NOT include the cost of other insurance that it may be advisable to take out. Only compulsory liability insurance is included.

The contracting of this type of insurance not included in the previous article must be carried out, where appropriate, by the client himself at his own expense and separately.

The client assumes full responsibility for such uninsured events and will pay the Lessor the total cost that this entails if it harms the latter directly or indirectly, without any limit.

OCTAVE. – FUEL DURING THE ROUTE

The fuel consumed by the vehicle during the duration of the route is at the customer’s expense.

NOVENA. – MANAGEMENT OF FINES / TRAFFIC INFRACTIONS.

The CLIENT responsible for traffic violations and the corresponding fines.

DECIMA. – CANCELLATION POLICY (WITHDRAWAL).

The following rules will apply regarding the cancellation of organized routes by the CLIENT:

Cancellations made up to 2 months before the date of participation, 100% of the amounts paid will be refunded, except € 50 for management fees.
Cancellations made up to 1 month before the date of participation, 50% of the amounts paid will be refunded, except €50 for management fees.
Cancellations made between 30 and 15 days before the start date, 30% of the amounts paid will be refunded, but in the event that there are services, already contracted externally, these will not be refunded.
Cancellations made less than 15 days before the start of the route will not be entitled to any refund.

In this same sense, the provision of a service that the User may contract on this Website is governed, since this same Law establishes that the Right of withdrawal will NOT apply to Users when the provision of the service has been fully executed, or when it has begun, with the express consent of the consumer and user and with the recognition on their part that they are aware that, once the contract has been fully executed by Mediterranean Routes, you will have lost your right of withdrawal.

Likewise, alternatively and with the express consent of the client, if the rental has not yet started, Mediterranean Routes, reserves the right to keep the amount paid by the client at the time of cancellation and apply it in its entirety as a credit that the client can use in the future.

If the rental has started and must be interrupted in half, Mediterranean Routes, reserves the right to keep the total amount paid by the client, and apply the proportional part of the rental days that have not been enjoyed, as a credit that the client can use in a future rental.

ELEVENTH. – ACTION IN THE EVENT OF ACCIDENTS

In the event of any damage, including in the case of damage and accidents in which no third parties are involved, the CLIENT is obliged to report the events immediately. Towing and/or repair services are exclusive to the CLIENT.

In the event of an accident, the CLIENT is obliged to make an amicable report of the accident and to notify Mediterranean Routes within a period not exceeding 24 hours. If there are difficulties in determining guilt, please call the COMPETENT AUTHORITIES (091) or EMERGENCIES (112) to clarify the facts.

TWELFTH. – IMAGE RIGHTS.

The participant is informed that photographs and video recordings will be taken during the route to cover its development. If you pose for the photographs or remain within the scope of the cameras, you give your consent for the taking of said photographs/videos, transferring your image rights to MEDITERRANEAN ROUTES and authorising the dissemination of the images to promote the route or upcoming events, in paper magazines and electronic support, websites, applications and networks.

In the event of not authorising the transfer and the processing described in the previous paragraph, the participant must stay away from the recording and image capture spaces. For greater security, please report it to MEDITERRANEAN ROUTES. The fact of not authorizing the capture of images will not be an obstacle to participate in the route. Basic Information on Data Protection.

Visit our Privacy Policy

THIRTEENTH. – EXONERATION OF LIABILITY

Unless otherwise provided by law, Mediterranean Routes will not accept any liability for the following losses, regardless of their origin:

Any losses that were not attributable to any breach on your part.

Likewise, Mediterranean Routes also limits its liability in the following cases:

Mediterranean Routes applies all measures concerning providing a faithful display of the product on the Website, however, it is not responsible for the slightest differences or inaccuracies that may exist due to lack of screen resolution, or problems with the browser used or others of this nature.
Technical failures that, due to fortuitous or other causes, prevent the normal operation of the service through the Internet. Unavailability of the Website for maintenance or other reasons, which prevents the service from being available. Mediterranean routes puts all the means at its disposal in order to carry out the process of purchase, payment and delivery of the products/services, however, it is exempt from liability for causes that are not attributable to it, fortuitous event or force majeure.
Mediterranean Routes will not be responsible for the misuse and/or wear and tear of the products that have been used by the User.
In general, Mediterranean Routes will not be liable for any failure or delay in the fulfilment of any of the obligations assumed, when this is due to events that are beyond its reasonable control, i.e. due to force majeure, and this may include, but is not limited to:
- Civil commotion, revuelta, invasion, threat of terrorist attack, war (declared or not) threatens war preparations.

- Fire, explosion, storm, flood, earthquake, subsidence, epidemic or any other natural disaster.

- Impossibility of using public or private telecommunications systems.

- Acts, decrees, legislation, regulations, or restrictions of any government or authority.

In this way, if the rental has not yet started, Mediterranean Routes reserves the right to keep the amount paid by the client at the time of cancellation and apply it in its entirety as a credit that the client can use in a future rental.

Mediterranean Routes, will use all reasonable means to find a solution that allows it to comply with its obligations despite the force majeure cause.

FOURTEENTH. – RESIGNATION

FIFTEENTH. – NULLITY

SIXTEENTH. – OF THE ENTIRE AGREEMENT

EIGHTEENTH. – DATA PROTECTION

NINETEENTH. – APPLICABLE LAW AND JURISDICTION

Access, browsing and/or use of this Website and contracts for the purchase of products through it will be governed by Spanish law.

TWENTIETH. – COMPLAINTS, CLAIMS AND MEDIATION.

Depending on the claim that the CLIENT wishes to make, it must be addressed to the corresponding entity, dividing this section into three sections:

THE ROUTES

THE HOTELS

Mediterranean routes, DOES NOT take responsibility for the claims corresponding to the hotels, The CLIENT can send the corresponding company, their complaints, claims or any other comment they wish to make through the contact details provided below:

Through its website (TRAVELANDO): https://www.traveleandoonil.com/

As well as by calling the following personalized attention number: 654544810.

MOTORCYCLE RENTAL

It is important to note that since the contract is concluded directly between the customer and the provider, any liability related to the execution of the service lies exclusively with the latter.

TWENTY-FIRST. – RESPONSIBILITY FOR HOTEL RESERVATIONS.

MEDITERRANEAN ROUTES DOES NOT OFFER, OWN, OR CONTROL ANY OF THE SERVICES OR HOTEL PRODUCTS THAT THE USER MAY ACCESS THROUGH OUR PLATFORM (THE “HOTEL PRODUCTS”).

The Hotel Products are owned, controlled and made available through third parties (the Providers). Hotel suppliers are responsible for their products and all booking contracts.

The reservation of a hotel product will be made only with its supplier. The hotel provider’s terms and privacy policies will apply to your booking, and you must accept and understand those terms.

The hotel products are offered by the travel agency TRAVELANDO, whose website and legal conditions are accessible through the following link: https://www.traveleandoonil.com/

As well as by calling the following personalized attention number: 654544810.

The ratings displayed on the platform are provided for general guidance only and we cannot guarantee their accuracy or that of any user content.

VIDESIMO SEGUNDA.- RESPONSIBILITY FOR THE RENTAL OF MOTORCYCLES

It should be noted that it will be the customer who will directly sign the contract with the supplier, assuming the contractual relationship, rights and obligations that derive from it.

Mediterranean Routes DOES NOT RENT MOTORCYCLES, this Platform, as far as motorcycle rental is concerned, is a search engine that offers users comparisons of different motorcycle rental offers.

These companies are responsible for the Products and all reservation contracts, including their liability insurance. The reservation of a Product will be made only with them, with the corresponding service contract that Mediterranean Routes, in its role as an intermediary, will provide to the customer.

TWENTY-THIRD. -INFORMATIVE CLAUSE FOR CUSTOMERS.

Mediterranean Routes reserves the right to correct printing and calculation errors at any time.

General conditions of motorcycle rental

We recommend that you print and read carefully a copy of these Terms for any further reference, as they contain important information about the limitations of liability.

PRIOR. – RESPONSIBILITY FOR THE RENTAL OF THE MOTORCYCLES

It should be noted that it will be the customer who will directly sign the contract with the supplier, assuming the contractual relationship, rights and obligations that derive from it.

This Platform, as far as motorcycle rental is concerned, is a search engine that offers users comparisons of different motorcycle rental offers.

These companies are responsible for the Products and all reservation contracts, including their liability insurance. The reservation of a Product will be made only with them. The reservation of a Product will be made only with them, with the corresponding service contract that Mediterranean Routes, in its role as an intermediary, will provide to the customer.

The Supplier’s terms and privacy policies will apply to your booking, and you must accept and understand these conditions.

MEDITERRANEAN ROUTES does not control motorcycle rentals, nor their Suppliers. For more information about how MEDITERRANEAN ROUTES works, we recommend that you read our FAQs, available here and included by reference in these Conditions.

Motorcycle rental companies are responsible for the Products and any applicable booking contracts. The Product Provider’s terms of use and privacy policies apply to the booking, so it is necessary to understand and accept these terms and conditions.

Mediterranean Routes, hosts the content, including prices, images and other information, that it obtains from or makes available from the Providers, as well as the content provided by users or other sources, e.g. comments, ratings and other information.

Mediterranean Routes assumes no responsibility for or influence over the accuracy, quality, completeness, reliability, timeliness or credibility of the Content. In particular, we do not guarantee that Supplier Content, in particular the prices reflected, will be updated in real time, or that a particular Product will be available.

Accordingly, the price displayed by a Provider may not correspond to the price displayed on our Platform. The ratings displayed on the Platform are provided for general guidance only and we cannot guarantee the accuracy of them or any User Content.

FIRST. – GENERAL RENTAL CONDITIONS

MEDITERRANEAN ROUTES will provide its service as an intermediary between the client and the suppliers at all times, acting as a liaison and facilitator of the communication and the necessary procedures for the contracting of the requested services. It should be noted that it will be the customer who will directly sign the contract with the supplier, assuming the contractual relationship, rights and obligations that derive from it.

MEDITERRANEAN ROUTES will not assume direct responsibility for the execution of the services provided by the suppliers, limiting itself to guaranteeing a correct intermediation, as well as being the link in case of disputes.

Likewise, for practical and informative purposes for the customer, we will proceed to break down some of the conditions that must be taken into account when contracting. However, the specific conditions that will apply to the customer will be definitively established at the time of contracting the motorcycle, being reflected in the contract formalized between the customer and the supplier.

It is the client’s responsibility to review and accept these conditions at the time of contracting, as these will be the only ones binding on both parties. MEDITERRANEAN ROUTES does not assume responsibility for discrepancies between the prior information and the final conditions stipulated in the contract with the supplier.

Rent

a) The object of the contract for the lessee is only the temporary transfer of the reserved vehicle. Vehicles are authorized as self-drive rental vehicles.
b) All fares are understood to include 300 kilometres per day, being specified on the website. The price for each additional kilometre includes liability insurance, as well as comprehensive insurance with an excess specified on our website and invoice. Fuel costs are not included.
c) The amount of the deductible for the comprehensive insurance must be paid in cash or by credit card (euro-/MasterCard, VISA, American Express will not be accepted) as a deposit for the vehicle must be delivered d) In case of return of the vehicle before the stipulated period the amount agreed in the contract must also be paid in full.

Obligations of the lessee

The lessee has the obligation to treat the vehicle with care and due diligence, must pay special attention to technical regulations, driving instructions and guarantee road safety at all times. The renter should regularly check both the oil, water, and tire pressure. The tenant must comply with the legal traffic regulations. It is responsible for administrative payments, fines and penalties that have their origin in the use of the vehicle.

The tenant is expressly forbidden to:

Allowing the use of the vehicle to drivers other than those authorised in the contract.
Allowing an authorised driver to drive the vehicle if the driver’s licence has been withdrawn, if he does not have a valid licence or if he is not able to drive.
Use the vehicle in the event that the vehicle has had its licence withdrawn or if it is not in possession of a valid licence.
Use the vehicle if it is not in a condition to be used.
Take part in any sporting event (races, contests, shows) or use the vehicle for the respective training; Use it off paved roads or on beaches.
Manipulate the odometer. Any breakdown of the contract must be reported immediately to the lessor.
Mortgage, sell or otherwise dispose of the vehicle, its components, equipment, accessories and documents in such a way that the lessor would be prejudiced in his right as owner or in any other right that corresponds to him.
Park the vehicle in conditions that protect it against possible theft.

Obligations and responsibilities of the lessor.

The lessor delivers the vehicle in perfect condition, clean, working, in a condition suitable for circulation. The renter also receives the vehicle’s papers. Damage will only be borne by the lessor if it has been specified in writing in the contract during delivery. If during the contracted period it is necessary to carry out any repairs to guarantee the correct operation or road safety of the vehicle and, as long as the damage was not caused by the lessee, the lessee may order up to a maximum amount of € 100.00 from an official workshop of the manufacturer, and must deliver to the lessor the originals of the invoices corresponding to the repairs.

If the costs of the repair exceed € 100.00, it will be necessary to request the prior authorization of the lessor before commissioning these repairs.

Tyre damage must be borne by the renter. Regardless of the legal grounds, the Lessee has no additional rights, unless the damage suffered by the Lessee was caused intentionally or by reason of gross negligence on the part of the Lessor.

If a transport vehicle is rented and the activity to be carried out is a public service, the company or self-employed person who rents it will be obliged to request the transport card for the rented vehicle. Failure to comply with this obligation will make the renter liable for any penalties or fines.

Liability of the tenant for damages.

The renter is liable from the moment the vehicle is delivered to him until he returns it for all damage suffered by the vehicle (even in cases of slight negligence) such as accidents, malfunctions, damage due to improper treatment or damage that diminishes the value of the object (including if it disappears or if it is confiscated) that take place beyond the normal wear and tear of the vehicle during the rented time.

In the event that the vehicle subject to the contract is damaged, the lessee will be responsible for the costs of repair, recovery, repatriation, reduction of technical and economic value and the impossibility of renting the vehicle during the repair period or, in the event of a total loss, until it is replaced.

This within a margin of expenses that actually takes place or that are certified by the corresponding expert. If the vehicle cannot be rented, a daily fee corresponding to the one-day rental will be charged. The tenant shall have the right to prove that the damage has been less.

The renter is also responsible for any accessories that he has rented additionally.

Action in the event of an accident or other damages.

In the event of any damage, including damage and accidents in which third parties are not involved, the Hirer is obliged to report the events immediately by telephone to the Lessor. Towing and/or repair services may only be requested with the prior authorisation of the lessor.

In the event of an accident, the tenant is obliged to make an amicable report of the accident and to notify the landlord within a period not exceeding 24 hours.

If there are difficulties in determining guilt, please call the COMPETENT AUTHORITIES (091) or EMERGENCIES (112) to clarify the facts. The renter will be responsible for any accident or misuse on the days when the vehicle is immobilized, as long as he is at fault for what happened. In any accident it is necessary to contact the police. It is necessary to collect evidence, write down the data of those involved, as well as do everything that can contribute to the correct and complete clarification of the event.

Sure

a) The vehicle has taken out a global civil liability insurance that covers damage caused to people, things or property.
b) The vehicle rented by the lessor is insured against damage, theft and fire. The renter must leave a deposit for the amount specified on the invoice and website paid in cash or by credit card at the time of receiving the vehicle.

This amount will be refunded to you in full as soon as you have handed over the motorcycle to the lessor without any damage. Each damage suffered by the vehicle will be charged from the amount of the deposit according to the amount that corresponds to the lessee.

The lessee is again explicitly reminded that despite having comprehensive insurance, he will be liable for the damage caused in the following cases if he or the person who appears with him in the contract:

(a) fail to comply with the obligations set out in paragraph 4.

b) if, being responsible for it, he leaves the scene of the accident.c) if he causes damage intentionally or with great negligence.
d) if it exceeds the rental term contrary to what is stipulated in the contract.

Return of the vehicle

The renter must return the vehicle at the end of the term at the site, the stipulated date and time together with all the papers of the vehicle, it will be returned with a full tank of gasoline, clean, in perfect condition, without defects, the keys, tools and accessories, all in the same good condition in which he received it. If these conditions are not met, The following surcharges would apply:

If there is a lack of petrol, the amount of filling the tank will be charged, plus 15 euros for the service.

Loss of tools, 25 euros.
Loss of keys 500 euros.
Loss of vehicle documentation: 400 euros.
Management of DGT communications and Fines 25 euros per notification.
If the vehicle is delivered more than four hours late, the renter will be obliged to pay compensation for the rental of a full day.

The landlord may cancel the lease without notice if there is an important reason that makes it unreasonable to continue the lease. Important grounds shall be considered in particular if the lessee has indicated incorrect information as to his person, his solvency or if he has seriously breached the contractual obligations. In the event of cancelling the contract, the vehicle subject to the contract must be returned immediately, even before the stipulated period expires. The lessor’s rights to compensation are not affected by this.

Attention to regulations

The renter is responsible for complying with the respective traffic regulations. Each renter assumes his own risk when driving and is liable under legal liability for any damage he may cause to those travelling with him or to other road users.

Passport, Visa, Health Regulations and Driving Licence
The lessee is responsible for complying with current Spanish or regional regulations in relation to passport, visa, health and driving licence, as well as with regard to the attention of road rules. If the renter is unable to take the reserved vehicle or has to return it early because he has not taken into account these regulations, the lessor will be free of all liability and will not have the obligation to refund the amounts that have been paid.

Responsibility
The lessor assumes responsibility, within the framework of his obligation to strive as a good merchant, to take care of and attend to the technical condition of the vehicles conscientiously. The responsibilities you may assume will be limited to the amount of the rent. If during the rented period a vehicle breaks down, the lessor will do everything possible to obtain another one to replace it, however, he is not obliged to do so.

Claims
The renter is obliged to immediately notify the lessor of any damage or failure to perform services in the rented vehicle. In addition, he will have to do everything reasonable to keep these as light as possible.

SECOND. – COMPLAINTS AND CLAIMS

It is important to note that since the contract is concluded directly between the customer and the provider, any liability related to the execution of the service lies exclusively with the latter.

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Program to promote self-employment in the Valencian community