Coverage:
Medical and Healthcare Assistance
A dedicated team of experts will be at your service should you require medical or healthcare assistance. You never know what might happen while traveling, which is why it is essential to travel with peace of mind, knowing that in the event of any health-related incident, you will receive the necessary care.
Medical and healthcare assistance: €35,000.00
Dental expenses: Up to €30.00
Medical or pharmaceutical expenses in case of illness: Over €9.00
Repatriation or medical transport of injured or ill persons: Full cost covered
This guarantee applies when you are injured or ill and need to be transported back to your home. An incident close to home is usually manageable, but when you are far away, things can become more complicated. With ARAG, you will not have to worry. We will arrange your transport so you can recover near home, whenever recommended by the medical team.
If you are repatriated or transported due to illness or accident and this situation prevents the other insured persons from continuing their trip, ARAG will cover their transport either back home or to the hospital where you are admitted.
General Conditions
If you are repatriated or transported due to illness or accident while traveling solely with minors under 15 years of age, ARAG will arrange for a stewardess or a person designated by you to accompany them on their return home.
Under this guarantee, ARAG will arrange transport for a person you designate to accompany you if you are hospitalized, provided the hospitalization exceeds 10 days.
This coverage assists you if you are injured or ill and cannot return home upon medical advice. ARAG will cover accommodation expenses during your recovery in a hotel for up to 10 days and within the policy’s contracted limit.
In the unfortunate event of the insured’s death while traveling, ARAG will manage repatriation to the place of burial and cover the associated expenses in accordance with legal requirements.
This guarantee allows you to return home early due to the death of a family member. ARAG will cover the necessary expenses so you can focus on what truly matters during such difficult times.
If a family member is hospitalized, you may interrupt your trip and return to be with them. Coverage applies in cases of serious illness or accident requiring hospitalization for more than 5 days, provided the event occurs after the start of your trip.
In the event your luggage is lost on a scheduled flight, ARAG will take all necessary steps to locate it and keep you informed of any progress. If located, it will be delivered to you at no additional cost.
If your checked baggage is delayed for 12 hours or more, this coverage allows you to purchase essential items. Reimbursement will be provided upon submission of the corresponding receipts.
Countries that are in a state of war, siege, insurrection, or armed conflict of any kind during the insured’s trip — even if not officially declared — are excluded from coverage, as well as those specifically listed in the receipt or special conditions of the policy.
It is expressly agreed that the insurer’s obligations under this policy end once the insured has returned to their habitual residence or has been admitted to a healthcare facility located no more than 30 km from said residence.
If it is not possible to contact the company through the usual channels, the insured may reach ARAG via WhatsApp at +34 670 425 960. This system may only be used for the initial contact with the company. Under no circumstances should personal data or documents of any kind be sent via this channel, in order to comply with current Personal Data Protection regulations.