Coverage:
Medical and Healthcare Assistance
A team of experts will be at your disposal should you need medical or healthcare assistance. Because you never know what might happen on the road. Traveling with peace of mind and protection is essential, knowing that in case of any incident affecting your health, you will be taken care of.
Medical and healthcare assistance: up to €35,000.00
Dental expenses: up to €30.00
Medical or pharmaceutical expenses in case of illness: over €9.00
Repatriation or medical transport of injured or ill travelers: full coverage
This guarantee applies if you are injured or ill and need to be transported back to your home. An incident close to home can usually be managed, but when you’re far away things get more complicated. With ARAG, you won’t have to worry — we’ll arrange your transfer so your recovery can happen close to home, as long as the medical team recommends it.
If you are repatriated or transported due to illness or accident, and this prevents the rest of the insured family members from continuing their trip, ARAG will cover their transport back home or to the place of hospitalization.
General Conditions:
Repatriation or transport of minors: full coverage
If you are repatriated or transported due to illness or accident, and you are traveling only with children under 15 years old, ARAG will arrange for a stewardess or a person of your choice to accompany them back home.
Travel of a family member in case of hospitalization: full coverage
If you are hospitalized for more than 10 days, ARAG will arrange for a person of your choice to travel to accompany you.
Convalescence in hotel: up to €720.00 (€72.00 per day, max. 10 days)
If you are injured or ill and cannot return home on medical advice, ARAG will cover hotel accommodation expenses during your recovery, up to the limit stated in your policy.
Repatriation or transport of the deceased insured: full coverage
If the insured person passes away during the trip, ARAG will cover repatriation to the place of burial and take care of the necessary legal arrangements and costs.
Early return due to death of a family member: full coverage
If a family member passes away, ARAG will cover your early return home so you can be with your loved ones without worrying about logistics.
Early return due to hospitalization of a family member: full coverage
If a family member is hospitalized for more than 5 days due to a serious illness or accident occurring after your trip began, ARAG will cover your return so you can be by their side.
Search, location, and forwarding of lost luggage: full coverage
If your luggage is lost on a scheduled flight, ARAG will do everything possible to locate it and keep you updated. If found, it will be delivered to you at no cost.
Delay in delivery of checked baggage: €60.00
If your luggage is delayed by 12 hours or more, this coverage allows you to buy essential items, reimbursed upon presentation of receipts.
Exclusions:
Countries in a state of war, insurrection, or armed conflict (even if not officially declared) are excluded from coverage, as well as those specifically listed in your policy.
The insurer’s obligations under this policy end once the insured has returned to their habitual residence or has been admitted to a medical center within 30 km of it.
If you cannot reach the company through regular channels, you may contact ARAG via WhatsApp at +34 670 425 960. This system may only be used for the first contact with the company and under no circumstances may personal data or documents be sent, in compliance with current Data Protection regulations.